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Keywords: Shopping frequency
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Journal Articles
European Journal of Management Studies (2023) 28 (2): 135–147.
Published: 02 May 2023
...Tinashe Musasa; Tshepo Tlapana Purpose This study aims to ascertain the significance of retail service quality dimensions on shopping frequency at supermarkets in Durban. This study also adopts the Retail Service Quality Scale (RSQS) to South African supermarket consumers. Design/methodology...
