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Digital libraries have been a feature of the information arena for some time. They have re‐defined the concept of “bibliographic instruction” in which the connotation “library” is implicit, but has become inadequate in a digital library context. This article relates the results of pilot studies of Internet use in academic libraries in the New York metropolitan area to the education of users in a digital library environment. It attempts to crystallize vital concepts and issues generated by interviewing users and information professionals, which could not be quantified in an earlier publication. The studies revealed an urgent need to develop user‐education programs that emphasize: the nature and various types of digital collections; interfaces; hardware and software requirements; telecommunications access modes; and making such programs part of continuing education.

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