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The University of Auckland Library appointed a Digital Projects Librarian in 2001. There were a number of tasks that the librarian needed to do before major digitisation projects started in earnest. These tasks form the digitisation framework and encompass an inventory of projects, raising awareness, training and re‐skilling of staff, developing networks and collaborations, obtaining funding, instigating digitisation projects, enhancing the IT infrastructure, strategic planning and writing a digitisation policy. The policy sits at the centre of the framework and is an essential part of the structure. Each element is described in detail – what was done and what was learned from this. These practical experiences and the recommendations are aimed at helping all sizes and types of organisations to begin developing their own frameworks for digitisation.

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