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Purpose

– This paper aims to explore the critical factors that contribute to the success of institutional repositories worldwide. Previous research indicates that there is little agreement surrounding what constitutes a successful institutional repository.

Design/methodology/approach

– Possible key factors were extracted from literature review and responses from expert panels. A web-based survey questionnaire forming a total of 69-item statements was developed. The questionnaire, when pilot-tested, was found highly reliable. The questionnaire was then distributed to 322 institutional repository managers, who are representative of the population, via the OpenDOAR email distribution service. Data collection ended in four months, once the sample volume of usable questionnaires reached 295, which is 91.6 per cent response rate.

Findings

– The results of the factor analysis indicate the possibility of 46 variables under six factors being important for the success of institutional repository implementation. These six factors are “Management”, “Services”, “Technology”, “Self-archive Practices”, “People” and “Resources”.

Practical implications

– This study has empirically tested and consolidated the factors which are important in institutional repository implementation worldwide and documented them as critical success factors.

Originality/value

– It also frames questions about the possible value of developing some guidelines or standards related to success factors to be able to monitor the deployment of institutional repositories.

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