Automation of the CAS Document Delivery Service.: Use of a terminal on a Unix network to retrieve orders placed through online information vendors Available to Purchase

This paper describes the automation of the retrieval of online orders for the CAS Document Delivery Service. By shifting from a process using stand‐alone terminal to a process linked to a Unix network, we were able to improve the productivity of the staff responsible for operating the service and the speed with which electronic orders were dispatched. A similar shift could be used by other companies to capture online information from external sources.