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Keywords: Effective e-services
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Journal Articles
Empowering academic librarians for effective e-services: An assessment of Web 2.0 competency levels
Available to Purchase
Journal:
The Electronic Library
The Electronic Library (2017) 35 (2): 263–282.
Published: 03 April 2017
...) in developing countries like Kenya and South Africa are heavy users of Web 2.0 technologies. This presents a challenge for their academic librarians who must augment their traditional library skills with Web 2.0 technologies for provision of effective e-services. This study explores the interconnections between...
