Keywords: Empowerment
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Journal Articles
The Electronic Library (1999) 17 (6): 379–388.
Published: 01 December 1999
... of the concept of CAS and the purposes served by CAS. Empowerment requires commitment by both parties (information services and their users), a supportive environment, a clear idea of the outcomes to be achieved, and a new attitude to the training methods and opportunities to employ. The planning of CAS...

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