Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Issue Section
Date
Availability
1-2 of 2
Keywords: Loyalty
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Journal:
The Electronic Library
The Electronic Library (2003) 21 (3): 266–267.
Published: 01 June 2003
...Philip Calvert Stephan A. Butscher . Customer Loyalty Programmes and Clubs (2nd ed.) . Aldershot : Gower 2002 . 224 pp. , ISBN: 0566084511 £49.50 hard cover Loyalty Customers When we think of loyalty programmes the first thing we expect is some sort...
Journal Articles
Journal:
The Electronic Library
The Electronic Library (2002) 20 (4): 336.
Published: 01 August 2002
...Philip Calvert Nigel Hill and Jim Alexander . Handbook of Customer Satisfaction and Loyalty Measurement (2nd ed.) . Aldershot : Gower 2000 . 290 pp. , ISBN: Hard ISBN 0566081946 £60 Customer satisfaction Loyalty Surveys The authors describe...
