...Yu Jeong Kang Purpose This paper aims to explore the determinants that affect users’ willingness to adopt artificial intelligence ( AI ) chatbot services in public library settings by applying the unified theory of acceptance and use of technology ( UTAUT ) and the information gap theory...

...Pengyi Zhang; Zhenyi Tang; Fan Jin; Ying Song; Yibo Wang Purpose Integrating artificial intelligence ( AI ) technologies in libraries presents a significant opportunity to enhance library service. This paper aims to investigate the use of AI in public library services, focusing on both...

...Hsiu-Ping Yueh; Weijane Lin; Chia-Ho Chen; Fu-Hao Chang; Li-Chen Fu Purpose This study aims to explore the feasibility and effectiveness of integrating a cognitively-enabled robot into public library services specifically tailored for elderly patrons. It aims to demonstrate how a user-centred...

...Li Jiaxuan; Wang Yue; Chu Jiewang Purpose The core objective of this study is to provide an in-depth quantitative assessment of the efficiency of public library knowledge services (PLKS) in China and to scrutinize the factors that have a significant impact on the efficiency of PLKS. Furthermore...

... on the higher productivity of librarians in public libraries will help library managers make more efficient use of those factors in developing the capabilities of librarians and enhancing productivity. Originality/value This study is one of the few studies of its kind that facilitates the perception...

...Youngok Choi; Sung Un Kim Purpose The purpose of this study is to explore the Twitter use of public libraries during the early period of lockdown due to the COVID-19 pandemic to evaluate the focus of Twitter communication. Design/methodology/approach A total of 57 active, public library...

...Namjoo Choi Purpose Similarly to Choi and Pruett (2019), which addressed open source software (OSS) adoption in the academic library context, this study aims to examine barriers and drivers to OSS adoption and to provide a snapshot of the current state of OSS adoption in US public libraries...

...Younghee Noh Purpose This study aims to develop an evaluation index to evaluate the economic value among the values of the library and also attempts to measure the economic value of the library by performing a survey of the librarians and users at public libraries. The results of this research...

... urban Canadian public library’s data (2013-2017) from Rakuten OverDrive was analyzed. Pending items (items that are checked out, but neither opened nor downloaded) were compared with total checkouts to determine post-checkout non-usage rates. Findings Checkouts and overall rates of post-checkout non...

...Ming Zhan; Gunilla Widén Purpose The purpose of this paper is to explore the roles of public libraries in the context of Big Data. Design/methodology/approach A mixed method approach was used and had two main data collection phases. A survey of public libraries was used to generate an overview...

... of awareness about tag functions and features is also evident among the staff interviewed. Originality/value – The research focus is unique because it examines this phenomenon in a public library setting rather than in academic libraries, an area that is rarely examined in the literature. © Emerald...

...Maryam Keshvari; Firoozeh Zare Farashbandi; Ehsan Geraei Purpose – The purpose of this study is to present a model for influential factors on customer loyalty in public libraries and its evaluation in public libraries of western Iran. Design/methodology/approach – This research...

...Deborah Price-Ewen Edited by Walt Crawford Successful Social Networking in Public Libraries Chicago ALA Editions 2014 176 pp. ISBN978-0-8389-1167-9 US$55.00 soft cover © Emerald Group Publishing Limited 2015 --> Public libraries Social...

...Anne Goulding The ideas and concepts underpinning this work are thought-provoking and their presentation and discussion are persuasive but the book does raise some important issues. Public libraries around the World are facing cuts to their budgets and services. a point acknowledged...

...Mei‐Yu Wang Purpose The purpose of this paper is to present an exploratory analysis of the blog sites built by older adults and public libraries in Taiwan in order to explore what improvements public library blogs can make to support self‐learning for older adults. Design/methodology/approach...

... as equalising and democratic forces, public libraries (PLs) have affected society through social justice, social inclusion, and community cohesion, Gilton posits that “information enfranchisement” can be reinforced provided that today's PLs value information literacy instruction (ILI) in theory and practice...

...Ali Biranvand; Hadi Sharif Moghaddam Purpose The aim of this research is to display an applied and descriptive survey, assessing the feasibility of creating an inter‐library loan (ILL) system and document delivery services in public libraries of Fars Province (Iran). Design/methodology/approach...

... across a network. There is no limit to the ingenuity of malware creators. © Emerald Group Publishing Limited 2011 Library users Public libraries Computers Computer viruses It is an important, although unfortunate circumstance, that the literature surrounding malware is hard pressed...

...Philip Calvert Public library managers ought to read this book. It should be bought by libraries with LIS collections, though it seems rather over‐priced for a slim volume. © Emerald Group Publishing Limited 2009 --> Internet Public libraries Library services The arrival...

...Maryanne Gosling; Glenn Harper; Michelle McLean Purpose The purpose of this paper is to share the experiences of three public libraries near Melbourne, Victoria, Australia of using Web 2.0 tools to reach existing and new users. Design/methodology/approach Using blogs and other social software...