... service quality (ESQ) of libraries is significantly important according to their major roles. It should be noted that the ESQ has a significant impact on customer satisfaction, which improves organizational performance. Accordingly, low ESQ means waste of organizational resources and poor user...

...Myongho Yi Purpose The use of “open data” can help the public find value in various areas of interests. Many governments have created and published a huge amount of open data; however, people have a hard time using open data because of data quality issues. The UK, the USA and Korea have created...

...Christian Vidal-Castro; Alejandra Andrea Segura Navarrete; Victor Menendez-Dominguez; Claudia Martinez-Araneda Purpose This paper aims to address the need to ensure the quality of metadata records describing learning resources. We propose improvements to a metadata-quality model, specifically...

...Nikolaos Palavitsinis; Nikos Manouselis; Salvador Sanchez-Alonso Purpose – This paper aims to address the issue of poor quality of metadata records describing educational content in Learning Object Repositories (LORs). Through this, it aims to improve the discoverability of learning objects...

...Philip Calvert Sara   Laughlin and Ray W   Wilson . The Quality Library: A Guide to Staff‐driven Improvement, Better Efficiency, and Happier Customers . American Library Association , Chicago, IL 2008 . 144 pp.   US$55.00 , ISBN: 978‐0‐8389‐0952‐2 (soft cover) ©...

...Ina Fourie Jorge   Doorn and Laura   Rivero . Database Integrity: Challenges and Solutions . Hershey, PA : Idea Group   2002 . 344 pp. , ISBN: 1930708386   US$74.95 (hardback) Databases Quality Database Integrity: Challenges and Solutions...

...Alastair G. Smith Reference Alexander, J.E. and Tate, M.A. (1999), Web Wisdom: How to Evaluate and Create Information Quality on the Web , Lawrence Erlbaum Associates, Mahwah, NJ. Alison   Cooke . A Guide to Finding Quality Information on the Internet: Selection...

..., and their impact on productivity and quality. The paper will also review the state of the cataloger’s workstation technology in the Arabian Gulf libraries and the difficulties in implementing or maximizing the use of it. Catalogers need to consult a number of tools to create a single record. Consulting all...

...Anne Morris Janet E.   Alexander and Marsh Ann   Tate . Web Wisdom: How to Evaluate and Create Information Quality on the Web . Mahwah, NJ : Laurence Erlbraum Associates   1999 . 156 pp. , ISBN: 0 8058 31231   $16.50 Information Internet Quality With so...