... to collect data from 271 respondents. Structural equation modelling with SmartPLS 4.0 software was used to run the analysis and examine the hypothesized relationships in the research model. Findings The study revealed that both satisfaction and habit exert a significant influence on continuance intention...

...Wang Shen; Junyao Wang; Xin Feng; Yuming He Purpose This paper aims to study individuals’ information service satisfaction during the COVID-19 pandemic lockdown in China’s urban communities. Design/methodology/approach The researchers analyse people’s uncertainties during the pandemic...

... influence satisfaction. PU, enjoyment, satisfaction and social influence affect attitude, while the result failed to confirm the association between perceived ease of use and attitude. Furthermore, PU, attitude and habit are strong determinants of users’ continuance intention. Moreover, continuance...

...Zhi Li; Yuemeng Ge; Zegang Su; Xiaohua Huang Purpose This study aims to analyze the basic information of visitors of the Macau Science Center to assess their leisure involvement, satisfaction and behavioral intention, along with the interaction of these factors. Suggestions are made for museum...

...Xuan Chen Purpose The improvement of museum service quality and efficiency is a hot issue in recent years. This paper aims to explore the influencing factors of museum audience satisfaction with music playing experience and provide empirical support for the improvement of museum service quality...

... Telecom in Nepal. Findings – The findings of this study suggest that information quality and online service quality were the key determinants for user satisfaction and sustainability of e-commerce technology. Research limitations/implications – Research opportunities of web services and e...