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Keywords: Self‐service
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Journal Articles
Journal:
The Electronic Library
The Electronic Library (2009) 27 (6): 938–949.
Published: 13 November 2009
... been confirmed (Shin, 2007). Thus, it is hypothesized here that: H1. Attitude toward using a self‐issue and return system is positively related to the intention to use a self‐issue and return system. © Emerald Group Publishing Limited 2009 Self‐service has extensive...
