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Keywords: Service value
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Journal Articles
Journal:
The Electronic Library
The Electronic Library (2017) 35 (3): 507–519.
Published: 05 June 2017
...Bala Haruna; K. Kiran; Muzammil Tahira Purpose This study aims to empirically validate the LibWebSQ measurement scale. In addition, it investigates the relationship between perceived web-based service quality and three other latent constructs, namely, user satisfaction, service value and user...
