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Keywords: User habits
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Journal Articles
Journal:
The Electronic Library
The Electronic Library (2017) 35 (2): 214–232.
Published: 03 April 2017
... expectation disconfirmation has a negative impact on perceived usefulness, user satisfaction positively affects users’ habit and switching cost. At the same time, switching intention is affected significantly and negatively by perceived usefulness, user satisfaction, as well as switching cost, where...
