...Bala Haruna; K. Kiran; Muzammil Tahira Purpose This study aims to empirically validate the LibWebSQ measurement scale. In addition, it investigates the relationship between perceived web-based service quality and three other latent constructs, namely, user satisfaction, service value and user...

... User interfaces User satisfaction Human–computer interaction CAPES Portal of e-Journals Semiotics engineering Semiotics inspection method Individuals who use automated information retrieval systems (IRS) wish to find documents and relevant information quickly and effortlessly. However...

... 2015 © Emerald Group Publishing Limited 2016 Emerald Group Publishing Limited Licensed re-use rights only User studies Academic libraries User satisfaction Library science Information seeking behaviours Because many library materials are now provided online, students have...

... and reaction time or success rate, can affect user satisfaction while reading a book. Hayashi et al. (2004) reported that satisfaction is a crucial and positive factor of perceived usefulness in online training. Chou et al. (2005) found that satisfaction with knowledge management...

..., SPSS package (version 14.0) was used, and also to produce requisite cross-tabulations. Chi-square testing was performed to determine the association of user satisfaction with the variables covered in the study. Findings – The findings highlighted that overall there was a low degree...

... faculty members who had their e‐mails available on the university web sites. The questionnaire consisted of following elements: 1. demographic characteristics such as faculty category and gender; 2. purpose and frequency of internet and e‐resources use; 3. faculty users' satisfaction...

... Health information Health digital libraries Online help features User satisfaction Monopoli et al. (2006) suggest that users searching for information via online means view the internet as a kind of “human intermediary” that replaces the role that was traditionally occupied...