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Keywords: Value chain
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Journal Articles
Emerald Open Research (2023) 1 (1)
Published: 01 October 2019
... insurance is not clear. This research evaluated the implementation of AI-led automation in 20 insurance companies. The findings indicate four business models (BM) emerging: In the first model the insurer takes a smaller part of the value chain allowing others with superior AI and data to take a larger part...

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