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Performance‐related pay (PRP) is becoming a fashionable concept in Britain nowadays, but there is a shortage of detailed examination of how such systems work in practice. To help alleviate this, a case study is presented of a scheme introduced into a company in the financial services sector. Although PRP may offer a way forward for companies seeking to maximise productivity from wage costs, there is no guarantee that it will prove adaptable enough to survive far into the future.

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