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Previous research has highlighted the trend that ACAS advice has long been held in high esteem by both employers and employees alike. A study of small to medium sized manufacturing establishments in Renfrewshire, Scotland, suggests that employers prefer partial advice as opposed to impartial advice. Instead they may turn to alternative bodies other than ACAS which have the ability to offer employee relations “support”, which is beyond the remit of ACAS. In light of limited resources due to funding constraints, the implications for the provision of ACAS advice are examined in relation to alternative bodies offering employee relations help.

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