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Keywords: Client
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Journal Articles
Journal:
Employee Relations
Employee Relations: The International Journal (2026) 48 (2): 322–331.
Published: 27 February 2026
...Jan Ch. Karlsson; Jörg W. Kirchhoff Purpose We explore theoretical resources from the classic sociologist Georg Simmel in service analyses. Thereby, we concentrate on the theory of alliances in order to apply it to relations between management, home aid workers and clients in a Norwegian case...
Journal Articles
Journal:
Employee Relations
Employee Relations: The International Journal (2013) 36 (1): 49–69.
Published: 20 December 2013
... client interaction, constrain the acceptance of FWA and therefore restrict their impact as a means to greater diversity. As FWA have different effects (being available “remotely” vs not being available) their acceptability is not inclusive, but dependent on job character and level. Research...
