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Keywords: Commercial cleaning
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Journal Articles
Journal:
Employee Relations
Employee Relations: The International Journal (2014) 36 (3): 294–311.
Published: 01 April 2014
... across organizational contexts. Originality/value – The seminal comparative analysis of commercial cleaning and housecleaning undertaken in this paper sheds light on the varying distribution of roles and authority at work. Differently than in earlier studies, the actual modes of service interaction...
