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Keywords: Entertainment industry
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Journal Articles
Defiance at Work
Available to Purchase
Journal:
Employee Relations
Employee Relations: The International Journal (1989) 11 (3): 2–62.
Published: 01 March 1989
... of the work relationships that were observable at Alpha. In the hotel and catering industry generally, and the entertainment industry in particular, the customers, 51 ER 11,3 Defiance at Work characteristically, are not only actively involved[62], they also, through their interaction, behaviour and attitudes...
