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Keywords: Models
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Journal Articles
Behavioural Analysis of Grievances: Episodes, Actions and Outcomes
Available to Purchase
Journal:
Employee Relations
Employee Relations: The International Journal (1990) 12 (4): 27–32.
Published: 01 April 1990
... the grievance reports of over 200 Belgian and American employees, a multi‐episodic model of grievance formulation,actions, outcomes and reformulation is developed and examined. Persistence in pursuing a grievance through several episodes, while risky for the grievant, was positively related to the grievant′s...
