.../limitations The paper presents a credible definition and observable operationalisation of partnership for researchers to adopt. It encourages future research on the extent to which so‐called “partnership” organisations, including non‐union enterprises, comply and suggests comparative research between paired...

... of employee voice in non‐union firms. Design/methodology/approach The research adopts a case study approach in seven non‐union organisations from different sectors of economic activity in the UK. Several themes guided the design of the research instruments. Interviews were conducted with managerial...

...Paul J. Gollan; Peter Haynes Purpose To examine non‐union channels of employee voice in the Auckland hotel industry over ten years in order to determine the efficacy of non‐union employee representation in a lightly unionised service sector context. Design/methodology/approach The study draws...

...Paul J. Gollan; Peter Butler Purpose Recent years have witnessed a growing academic preoccupation with the theme of employee voice. This article seeks to examine the efficacy of non‐union forms of employee representation (NERs). Design/methodology/approach Further to an exploration...