... in sustaining engagement derive less from motivational deficits than from cumulative cognitive, normative, procedural and symbolic interference, conceptualized as organizational noise. These forms of interference disrupt attention, sensemaking, and professional judgement, making it increasingly difficult...

... highlights the importance of employees’ behavioral responses and their sensemaking of PCF in a post-organizational change period. Originality/value – This study empirically investigated the effects of FC, and IC on fulfillment of psychological contract and behavioral responses of employees using...