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Keywords: Total quality management
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Journal Articles
Restructuring the employment relationship in South Eastern Europe?: Total quality‐based changes on managers' careers and job security
Available to Purchase
Journal:
Employee Relations
Employee Relations: The International Journal (2010) 32 (3): 310–327.
Published: 27 April 2010
...A. Psychogios; L. Szamosi; G. Wood; Alexandros G. Psychogios Purpose This paper aims to address the generic research question of how promising management practices such as total quality management (TQM) initiatives affect employee relations in South Eastern European (SEE) countries by focusing...
Journal Articles
Towards a TQM‐driven HR performance evaluation: an empirical study
Available to Purchase
Journal:
Employee Relations
Employee Relations: The International Journal (2003) 25 (4): 347–370.
Published: 01 August 2003
... conducting in total quality management (TQM)‐based organisations. The research approach consisted of a questionnaire survey in a sample of cross‐section organisations in different economic sectors with enough experience of quality management to reflect the widest possible range of characteristics in the HR...
