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Keywords: Upscale hotels
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Journal Articles
Journal:
Employee Relations
Employee Relations: The International Journal (2011) 34 (2): 138–158.
Published: 29 December 2011
...Ruta Kazlauskaite; Ilona Buciuniene; Linas Turauskas Purpose This paper aims to clarify the meaning of empowerment concept and determine its role in the HRM‐performance linkage. Design/methodology/approach A survey of 211 customer‐contact employees at 30 upscale hotels in Lithuania...
