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Keywords: Waiters
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Journal Articles
Journal:
Employee Relations
Employee Relations: The International Journal (2018) 40 (6): 981–998.
Published: 06 July 2018
...Yucheng Zhang; Stephen J. Frenkel Purpose The purpose of this paper is to investigate how part-time waiters perceive and respond to abusive supervision by the owner-manager of a small restaurant. Design/methodology/approach An ethnographic approach was used to collect data. One of the authors...
Journal Articles
Journal:
Employee Relations
Employee Relations: The International Journal (2014) 36 (5): 480–495.
Published: 29 July 2014
...Adam Dennett; Derek Cameron; Colin Bamford; Andrew Jenkins Purpose – The purpose of this paper is to investigate, through metaphor analysis, the complex nature of the work undertaken by waiters and pursers on-board cruise ships. This is an under-researched field and empirical research has...
