Article navigation

Company results can be measured in physical terms (eg tons or dozens) or in terms of time (eg standard minutes) or in money terms. The first two will be essential for many purposes, and indeed the successful adoption of Added Value concepts may make them more rather than less important: ie more detailed information will be needed about why changes have taken place.

This content is only available via PDF.
You do not currently have access to this content.
Don't already have an account? Register

Purchased this content as a guest? Enter your email address to restore access.

Pay-Per-View Access
$39.00
Rental

or Create an Account

Close Modal
Close Modal