Matching Skills: A Question of Demand and Supply

Focuses on the emerging skill needs of BT′s future employees and relates them to the current outputs of the UK′s education and training system. Based on extensive action research, relates future skill needs to economic, technological and organizational change and demonstrates how the nature of work and career pathways have changed and will continue to change. Argues that three qualities are essential in all future employees; knowledge, core skills and capability, and maintains that the latter two are underdeveloped in most young people leaving the UK education and training system. Concludes that a high skill vision can be realized only through dialogue between education and business and outlines an agenda to achieve this objective.