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Legoland Windsor develops vocational-education materials

Legoland Windsor has teamed up with hospitality, tourism and leisure industries training company Springboard UK and the Learning and Skills Development Agency to produce a teacher-resource pack. Discover Legoland Windsor, Piece by Piece is a case study of a leisure attraction, designed for students studying for GNVQs in leisure and tourism, GCSEs in travel and tourism,and vocational A-levels in travel and tourism or leisure and recreation. But the pack can also be used on a wide range of business courses as well. Sharon Moore,Learning and Skills Development Agency development adviser, commented: "The past five years have seen a huge increase in the numbers of young people studying leisure, recreation, travel and tourism – most of them as part of a GNVQ programme. Part of the appeal is that students can get involved in practical work that gives them an insight into the workings of a wide range of leisure activities, covering sports centres, theme parks, tour operators,theatres and cinemas. Apart from an intrinsic fascination in how the leisure industry works, it also provides a useful background for careers in these areas.

The pack took nine months to research and produce. An early task was for project teams from the three organizations to gather background information about Legoland and identify documents and materials the company uses on a day-to-day basis to include in the pack – job-application forms,customer-satisfaction questionnaires, press advertisements and articles,promotional literature and business forms. Having "real" materials instead of invented ones was crucial. The pack also includes three assignments– writing a press release about a special event (the Lego Racers), dealing with a customer complaint and applying for a job.

The pack is available free from Information Services, The Learning and Skills Development Agency, 3 Citadel Place, Tinworth Street, London SE11 5EF. Tel: 0207 962 1066. Further details about the support programme for GNVQs and related areas can be found on the LSDA Web site, www.LSDA.org.ukor on www.vocationallearning.org.uk.

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