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One of the most ill‐defined areas of employment at the present time is that of the secretary. Although there are generally accepted standards of basic skill training, there is such an acute shortage of secretarial staff that many firms are forgoing these standards and making do with poor performance in order to obtain ‘pairs of hands’. This results in many girls who are able to do no more than a little typing getting away with the title, and regrettably the salary, of a secretary.

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