Work structuring for employee motivation

Employee surveys, such as a Job Dimension Survey, can be useful since they provide a different viewpoint in analysing a job situation (see Appendix A). Employee interviews—a representative sample of the work force may be interviewed individually, in pairs, or in small groups. Critical incident interviewing is used to extract more data about personal responses to work content; this involves getting a person to talk freely about his perception of particularly good or bad work experiences. Adroitness at probing for relevant information takes great care and practice.