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Laboratory Assistant Cheryl Gilding had a brief but eventful career as an industrial relations manager; it included a traumatic meeting during which she had to ask a group of shop stewards to accept a 15 per cent reduction in manpower to save their company from bankruptcy. Fortunately for Cheryl and the shop stewards, the negotiations were part of an exercise during a training course in Yorkshire. The setting was Lindley Lodge, near Swinton; and Cheryl, who works in the Pharmacology Department, was one of eight delegates from the Pharmaceuticals Division of ICI who attended the 12‐day course with young people from several other companies.

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