Telecommunications in education and training and implications for the communications and information technologies

Describes how an institution in Canada attempted to broaden staff understanding of two telecommunications media, videoteleconferencing and telecourse delivery, by establishing provisional systems or opportunities to trial new ideas based on the temporary educational systems (TES) typology, suggested by Bergquist (1992), and the Concerns‐Based Adoption model (CBAM), following Hall and Hord (1987). Referencing the case examples, contemporary literature and in the light of the UK National (Dearing) Committee of Inquiry into Higher Education’s report (1997), deduces implications for implementing future projects and identifies factors to consider in the development of communications and information technology (C&IT) strategies for learning and teaching.