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The aim of this project was to collect part‐time students’ feedback on their experiences at the Hong Kong Polytechnic University. The collected data were in turn used to build up a collection of video clips of part‐time hotel and catering students discussing their learning experiences at the university. The edited clips were turned into two video programs. One program was implemented during new adult students’ orientation, to help these non‐traditional students understand more about the potential and challenges of the course, and become better learners. The second video program was put to use during an academic staff seminar on the learning needs and problems of adult learners.

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