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Staff are the most important factor of any organisation and by staff I mean salaried staff, not all employees, or commercial as distinct from industrial employees. This is not to say that they are the only indispensable factor in an organisation, for other factors — the shareholders, the production workers, clerical workers and the students in an educational organisation — all these are obviously indispensable. But above all, the factor that the organisation depends on most of all is the staff and it is also the factor upon which all others depend. The staff take most responsibility, they make most of the decisions, they are most organisation‐minded and they are most organisation dependent. They tend to make their careers in one organisation; they are in Whyte's phrase ‘Organisation Men’.

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