Achieving Quality Standards for Open Learning: BS 5750 at Wolsey Hall Available to Purchase

Briefly reviews the BS 5750 quality standard as applied to an organization, emphasizing the importance of internal (departmental) as well as external customers. Emphasizes also that it is absolutely vital to engage the services of an outside consultant in drawing up a plan, in order to save time and ensure conformance with the laid down standards. Highlights finally the all‐important truth that it behoves everyone in the organization to understand and be committed to quality.