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Describes a management development initiative undertaken by the Hertfordshire FE service to accelerate the process of cultural change throughout the area. College managers became the first group to experience a management development programme during 1990. In early 1991 a second phase of the initiative included workshops for Principals,Governors and LEA (FE) advisers and officers. All training and development programmes are designed to be client‐centred, demonstrating both the process and benefits of this style during the learning experience.

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