Enhancing Self‐esteem and Confidence

Managers need to know how to recognise when low esteem and lack of confidence are contributing to a worker′s performance problems and how to promote development of self‐image in this individual. This process can be encouraged by providing a positive supportive atmosphere where the individual can achieve success and build his or her own self‐image. Careful attention must be given to task organisation, feedback,reinforcement and appropriate interpersonal communication.