... The study draws on 153 qualitative survey responses and 12 in-depth interviews with business academics across multiple countries. Using reflexive thematic analysis, we identify the mechanisms that triggered cognitive dissonance during the pandemic and analyse how academics enacted “belonging work” to manage...

... were collected using surveys and anonymous student comments. Findings The case study reveals that the merit of the assessment design lay in presenting students with new material that generated some cognitive dissonance, which had to be resolved, rather than just applying subject knowledge to a new...