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Keywords: Help desks
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Journal Articles
Journal:
Education + Training
Education + Training (2000) 42 (3)
Published: 01 April 2000
... © MCB UP Limited 2000 --> Learning Help desks Keywords Learning, Help desks The Government's new Learning Direct telephone call centre handled more than 400,000 calls in its first year - well in excess of the original target of 250,000. Around half of inquirers used...
