Keywords: Instant messages
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Journal Articles
Education + Training (2018) 60 (4): 318–334.
Published: 03 April 2018
... of an instant messaging (IM) tool and its impacts on students’ learning outcomes, especially in the tertiary education in Vietnam. This study approached IM as an out-of-class communication (OCC) approach in computer-mediated communication. The purpose of this paper is to investigate students’ perceived quality...

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