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Keywords: Quality management
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Journal Articles
Journal:
Education + Training
Education + Training (1993) 35 (6)
Published: 01 June 1993
...Will Wesson The governing principle of quality management is commitment to the customer and adaptation to meet customer needs. This can only be done if it is clear who the customers are and to understand and work with their needs. Suggests ways of ensuring that development in urban areas utilizes...
Journal Articles
Journal:
Education + Training
Education + Training (1991) 33 (3)
Published: 01 March 1991
... of the Presbyterian Church in Ireland. The work was carried out on a small group basis and the article evaluates this medium as a learning process. © MCB UP Limited 1991 Management development Higher education Northern Ireland Undergraduates Quality management VOLUME 33 NUMBER 3 1991 DEVELOPING...
