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Discusses some of the strategic issues addressed in the design of an Internet system for two post‐experience courses related to facilities management. Covers the epidemiological assumptions relating to the Internet ‐ and how these fit with the requirements of the facilities management discipline. Invariably, Internet development in the UK university sector is perceived as “technical” and “non‐strategic” in so far as it relates to the broader learning objectives. Highlights the pragmatic and strategic issues that have been addressed in developing the Internet blueprint for the two courses and emphasises that an understanding of the learning objectives and associated learning strategy must precede any formulation of Internet solution. By doing so, the author hopes to provide an appreciation of the non‐technical “soft” issues that will ultimately determine the success or failure of an Internet solution.

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