Open figure viewer
Purpose
To provide a concise viewpoint on Urban FM.
Design/methodology/approach
An opinion piece based on current and recent research on service delivery.
Findings
Urban FM – the integrated provision of public service accommodation and community support services – can make a significant contribution to the principle of putting people first, and meeting the objectives of best value.
Originality/value
The paper provides a valuable summary of the public management foundation report.
© Emerald Group Publishing Limited
2006
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