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Volume 10, Issue 3
1 March 1992
Facilities Cover Image for Volume 10, Issue 3
Editors
Darren Duxbury
Darren Duxbury
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Research Article| March 01 1992

Quality — The Client Advantage

Publisher: Emerald Publishing
Online ISSN: 1758-7131
Print ISSN: 0263-2772
© MCB UP Limited
1992
Facilities (1992) 10 (3): 5–7.
https://doi.org/10.1108/EUM0000000002179

Discusses the merits of quality in facilities management and the effects it can have on clients as well as staff. Organizations must look to their staffs′ skill levels to provide value internally and externally at the highest levels.

Keywords: Values, Employee development, Service quality
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© MCB UP Limited
1992
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