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Presents an agenda for facilities management research by proposing a framework of key organization, human, environment and economic variables and suggests that research should focus on the links that may be found between them, to generate theory and inform practice. Emphasizes the importance of relating facilities considerations to organizational objectives, and proposes that research should contribute to the development of facilities quality management systems. Maps current research at the Centre for Facilities Management against this framework and identifies progress in understanding the links between facilities and “business” success. Introduces a series of papers that illustrate the integrated research programme being carried out at the Centre.

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