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Distinguishes between training and education and suggests why it is important for practitioners and advisers to take part in the learning process – for example: the movement into new areas of management;job motivation; changes in management structure; development of facilities management as a profession. Compares the benefits of short‐term training with the long‐term view of education, claiming that facilities management as a profession needs an educational background for its credibility. Concludes by detailing the facilities management qualifications available at the present time and what the future holds.

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