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Facilities management is rapidly developing as a discipline, vocation and business service. A collaborative strategy is needed among leaders in practice, education and research to ensure that the processes are fully understood, knowledge and experience are shared and that professional and ethical standards are established to provide the benchmarks for effective practice. Early developments have been based on a strong practical discipline. Investment in research and education is now needed in order for the future to be built on a strong theoretical foundation. Sets out an agenda for those involved in advancing the discipline and promoting the facilities management message. The general challenge is to gain influence, show a business lead and win respect and authority. In organizations this involves setting the business agenda,developing systems and developing people – to nurture leaders, improve quality, and develop the knowledge and skills base – to secure the future.

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