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Forward maintenance is the process of forecasting predictive property maintenance. The traditional approach was to undertake a condition survey. These surveys invariably lead to an indented maintenance need which exceeds the resources available by a significant factor. Describes the traditional approach and goes on to suggest that, with modern information technology, the process can be re‐engineered. The re‐engineered process enables the site surveyors to collect condition factors as objectively as possible; includes risk and management factors. Goes on to describe how all these factors can be included in an organization‐specific priority matrix which can lead to a maintenance programme. Also suggests that this is only feasible if the process is a real‐time one and the data collection is practical.

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